Susan Tracy Healing LLC (Virginia, USA), including its affiliate collects and uses personal data concerning you in connection with and in order to provide and develop Susan Tracy Healing LLC products, services and websites (together “Services”) according to this privacy policy (“Privacy Policy”). Susan Tracy Healing?. is the data controller of such collection and use of the data. For questions and information about Privacy Policy and data subject’s rights, please contact us via email susan@susantracyhealing.com
For information about our privacy practices related to data from children, please see “Special Note About Children’s Privacy” below.
All Susan Tracy Healing LLC Services are governed by this Privacy Policy. Please do not use the Services if you do not agree to this Privacy Policy.
Susan Tracy Healing LLC reserves the right to modify this Privacy Policy. The Privacy Policy as amended from time to time is available on our website. We encourage you to familiarize yourself with the latest updates of the Privacy Policy.
1. WHEN WE COLLECT PERSONAL DATA
We collect personal data concerning you when you use our Services. This includes when you:(i) Use or
visit our website.
(ii) Register for Services, contests and special events;
(iii) Access Services using a third party ID, such as social networking sites;
(iv) Subscribe to email communication;
(v) Purchase a product or services through online stores;
(vi) Use “share” features on the blog or any other pages;
(vii) Request support.
We generally process the following categories of personal data about the users of our service:
2. WHY WE COLLECT AND USE PERSONAL DATA
Susan Tracy Healing LLC collects and uses your personal data for the following purposes:
Processing your payment: To place an order/buy a membership, event, retreat or course on our website or affiliated site. In order to process your payment, we use a third-party payment processor. Your payment will be processed via Stripe or Paypal, third-party services which collect, use, store, and process your information, including payment information, in accordance with their privacy policies: Stripe: https://stripe.com/privacy Paypal: https://www.paypal.com/us/legalhub/privacy-full
Providing you the requested Services: To be able to provide you with the requested Services, including to register and administer your use of the Services, we process personal data about you. The legal basis for such processing is the service contract for the Service in question.
Registration and administration related to your participation in Services, contests and special events: The personal data processed for this purpose will vary according to the special event in question. The legal basis for such processing is your consent to participate in the special event. These may include: Live events, online events, retreats, trainings both in person and online.
Administration of email subscriptions: You can subscribe to receive updates from us via email. If you do so, we will send you information regarding our Services. We will only send you emails with your consent, and you can unsubscribe to such emails by clicking on the unsubscribe link in the email. We will only contact you with direct marketing from third parties with your consent.
Providing you products and services related to purchases: You can make purchases in our Services. We will process personal data necessary to provide you with the purchased products and services if you make such purchases. Such personal data include payment details and billing address, and the contract for the provision of the products and/or services is our legal basis for processing such personal data.
Providing “email this page” or other similar features: Our Services allow for features such as “email this page”. It is voluntary to use the features, and if you do so, we will use personal data concerning you, such as your username and device ID to analyze how well the features work. The legal basis for using the personal data is our legitimate interests in improving our Services.
Feedback and technical support: We appreciate your feedback and want to resolve any issues you might have with the Services. Contacting us for giving feedback or requesting technical support is voluntary, and you can provide us with specific information regarding your feedback or issue. If you want a reply to your request, you can provide your email address. We store the information you provide based on our legitimate interest in improving our Services.
Providing you information and advertisements: We collect and use personal data to be able to
provide you with relevant information and advertisements. The basis for this is our legitimate interests in earning revenue by ad serving through the Services. For more information, please see the sections on
“ADVERTISING AND AD SERVING TECHNOLOGY” and “LOCATION DATA” under “How we use personal data”.
General analysis of the use of the Services to improve the Services: We collect and use personal data, such as user activity, to analyze how our Services work. The legal basis for this is our legitimate interests in improving our Services. For more information, please see the sections on “TECHNOLOGIES FOR PERSONALIZATION, ADVERTISING AND ANALYTICS” and “ANALYTICS” under “How we use personal data”.
When our collection and use of your personal data is based on your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of the processing prior to the withdrawal. You can contact us at susan@susantracyhealing.com to withdraw your consent to some or all of our uses of personal data that require your consent.
3. HOW WE USE PERSONAL DATA
TECHNOLOGIES FOR PERSONALIZATION, ADVERTISING AND ANALYTICS
We will retain and evaluate information on your recent visits to and use of our Services and how you move around different sections of our Services. This is for analytics purposes, which helps us understand how people use our website, so that we can make our Services more intuitive. Data collected for these purposes will generally not contain any personal data.The Services use various techniques to be able to remember your settings and preferences, to personalize the look and feel of the Services and for advertising and analytics. Such techniques involve use of technologies such as:Pixel tagsLocal shared objectsHardware-based device identifiersOperating System-based identifiersClear GIFsWeb beaconsAdditionally, e-mails and other electronic communications Susan Tracy Healing LLC sends to you may contain pixel tags that enable the company to track your usage of the communication, including whether the communication was opened and/or what links were followed, if any. This information enables Susan Tracy Healing LLC to recognize how many users have accessed particular pages and the path they took, and will not contain any personal identifiable information.
ADVERTISING AND AD SERVING TECHNOLOGY
Susan Tracy Healing LLC may employ third party ad serving technologies, that use certain methods to collect information as a result of ad serving through Services. Information collected will as a main rule not be personal data. Susan Tracy Healing LLC reserves the right to use and disclose the collected data for purposes of advertising though Services by Susan Tracy Healing LLC.Susan Tracy Healing LLCor third parties operating the ad serving technology collect and use information such as: Demographic and geo-location information. Information logged from your hardware or device to ensure that relevant advertising is presented within the Service.IP address, Email address, Device IDMAC address, Installed software, Application usage, dataHardware type, Operating System information, Browser information, Unique identifiers in browser cookies, Flash cookies, and HTML5 local storage, Internet and on-line usage information and in-game information.
Please note that you may adjust the settings in your device to accept or not accept cookies. Rejection of cookies may affect functionality in the Services. For more information, please see our Cookie Policy.
The foregoing data may be used and disclosed in accordance with this Privacy Policy and the privacy policy of the company providing the ad serving technology.
LOCATION DATA
Some of Susan Tracy Healing LLC enable you to share your location data. If you allow the sharing of location data, Susan Tracy Healing LLC will collect and use your location data to provide you with location related Services and advertisements. For example, some add-ons or offers may be available at dedicated locations. Your GPS-based geo-location will only be accessed with your prior consent. The location data is used and stored only for the duration that is required for the provision of the location related Services. Depending on the Service, Susan Tracy Healing LLC uses the following location data: IP-based location based on the IP address presented by the end-user, Fine geo-location data based on coordinates obtained from a mobile device’s GPS radio, Coarse, network-based geo-location data based on proximity of network towers or the location of WiFi networks
ANALYTICS
Susan Tracy Healing LLC collects and uses personal data to perform its own analytics and to enable analytics provided by third parties, such as Google. We use analytical information for supporting business analysis and operations, business intelligence, product development, improving products and services,personalizing content, providing advertising, and making recommendations. Google Analytics processes data on Susan Tracy Healing LLC behalf and will only receive general web statistics such as: Browser type, Time, Language, Which website the user arrived from Susan Tracy Healing LLC uses a script which removes the last digits of the user’s IP-address before it is provided to Google Analytics. This information allows Google Analytics to determine your location without receiving any personal data. Information provided to Google Analytics is subject to Google’s Privacy Policy: https://policies.google.com/privacy?hl=en
4. HOW WE SHARE PERSONAL DATA
CONNECTING TO SOCIAL NETWORKING SITES
Certain features of the Services such as using our online scheduling may be able to connect to your social networking sites to obtain additional information about you. When your social networking site permits such connection and when you consent to allow your social networking site to disclose certain data to Susan Tracy Healing LLC, the company will collect this information from your social networking profile. Depending on your settings, such data includes, for instance, your name, profile picture, gender, user ID, email address, your country, your language, your time zone, the organizations and links on your profile page. Susan Tracy Healing LLC associate and/or combine as well as use information collected by Susan Tracy Healing LLC and/or obtained through such social networking sites.
SHARING USER-GENERATED CONTENT
You may choose to disclose data about yourself in the course of contributing user-generated content to the Services. Please be aware that any data that you disclose in any of these forums, blogs, chats or the like is public.
The purpose of disclosing such self-generated content would be to make the Service provide a personalized experience for yourself.
DISCLOSURE AND TRANSFER OF PERSONAL DATA TO THIRD PARTIES
Certain Services that Susan Tracy Healing LLC offers, such as courses, scheduling and payment, use third party services to provide authentication for the Services. In connection with such use, certain personal data regarding the user and/or membership data may be transferred automatically to and from Susan Tracy Healing LLC. The purpose of this processing is to provide you the Services you have requested. In addition, Susan Tracy Healing LLC may use third parties (domestic and/or foreign) to collect and process personal data on Susan Tracy Healing LLCbehalf and in according to the company’s instructions. The purpose of the processing is i) to improve or develop our website or any equipment related to specific services and ii) for the proper functioning of our Services. Susan Tracy Healing LLC requires that companies comply with the Privacy Policy before Susan Tracy Healing LLC allows those companies to access our sites and Services. Susan Tracy Healing LLC also transfers your personal data to its affiliates, partners and contractors outside the European Economic Area (EEA). Such transfer will only take place if appropriate safeguards are provided, e.g., by entering into EU Standard Contractual Clauses or ensuring that the receiving party is certified under the EU-US Privacy Shield. If you have any questions relating to this, please contact us at the contact point provided below. Please note that your access to and use of the Services may be subject to certain third party terms and conditions and Susan Tracy Healing LLC is not liable for any such third parties’ use of your personal data, except as provided by mandatory law.
Susan Tracy Healing LLC may disclose your personal data to third parties in connection with a corporate merger, consolidation, restructuring or other corporate change, including, without limitation, during the course of any due diligence process provide. Under these circumstances, this Privacy Policy shall continue to govern such personal data.
For payment gateway the following data is
sent to Stripe or PayPal: name, email, address, city/state/zip, IP-address, payment card.
LIST OF THIRD PARTY PROVIDERS
Susan Tracy Healing LLC uses several third party providers who process personal data on the company’s behalf for the purposes of providing the Services. Use of third party providers includes, but may not be limited to: Online Booking Systems, Paypal (Payment gateway) , Stripe (Payment gateway)
5. HOW YOUR INFORMATION IS SECURED
INFORMATION SECURITY
Susan Tracy Healing LLC processes personal data in accordance with US data protection law and follows generally accepted industry standards to maintain appropriate technical and organizational security measures.
DATA RETENTION Susan Tracy Healing LLC retains the collected data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter Susan Tracy Healing LLC deletes all aforementioned data in its possession within a reasonable timeframe. Please note that some data may be further retained if necessary to resolve disputes, enforce Susan Tracy Healing LLC policy agreements and comply with technical and legal requirements and constraints related to the security, integrity and operation of Services.
6. WHAT ARE YOUR RIGHTS?
We think it is important that you are able to control your personal data.
DATA SUBJECT’S RIGHTS
Susan Tracy Healing LLC makes good faith efforts to enable you to review, update, delete or correct your personal data in Susan Tracy Healing LLC.Based on certain conditions, you have the right to request access, rectification, restriction and deletion of your personal data held by us, and to receive a copy of your personal data in a structured machine-readable format. If you have a registered profile, you may at all times request to update, correct or delete information you have provided to us. Inquiries regarding processing of personal data and access request shall be directed to the point of contact provided below.
You also have rights to object to some types of processing and, where we have asked for your consent to process your data, to withdraw your consent. Where Susan Tracy Healing LLC process your data because Susan Tracy Healing LLC has a legitimate interest in doing so (as explained above), you also have a right to object to this.
Our rights may be limited in some situations – for example, where Susan Tracy Healing LLC can demonstrate that Susan Tracy Healing LLC has a legal requirement to process your data.Where Susan Tracy Healing LLC requires personal data to comply with legal or contractual obligations, then provision of such data is mandatory. If such data is not provided, then we will not be able to manage our contractual relationship, or to meet obligations placed on us. In other cases, provision of requested personal data is optional. Your personal data will be retained in accordance with the provisions of the various subsections of section 2.For questions and information about the Privacy Policy and your rights, please contact us via email at susan@susantracyhealing.com. Susan Tracy Healing LLC will need sufficient information from you to establish your identity and to verify your request to exercise your rights.
SPECIAL NOTE ABOUT CHILDREN’S PRIVACY
Susan Tracy Healing LLC does not knowingly collect personal information from children under 13 years of age. If Susan Tracy Healing LLC learns that the company has inadvertently gathered personal data from children under 13 years of age, the company will take reasonable measures to promptly delete such personal data from their records. Susan Tracy Healing LLC understands the need to provide extra privacy protections to visitors who are children.The Susan Tracy Healing LLC requires that companies comply with Susan Tracy Healing LLC Privacy Policy before the company allows those companies to access our sites and Services. However, please note that Susan Tracy Healing LLC partners may have their own policies related to tracking technologies for analytics and ad-serving purposes. Susan Tracy Healing LLC therefore encourages parents to review the list of operators below and to become familiar with those parties’ policies and practices.If you have additional questions about Susan Tracy Healing LLC practices related to children under the age of 13, please contact us at susan@susantracyhealing.com.
7. HOW YOU CAN CONTACT US
If you want to exercise rights in personal data concerning you or if you have additional questions about Susan Tracy Healing LLC Privacy practices, please contact us at susan@susantracyhealing.com.
Susan Tracy
Charlottesville, VA
434-242-9696
susan@susantracyhealing.com